Could not program FPGA

#1

Hi, i’m a new user of MATRIX CREATOR.
Sorry for my english, is not the best one…

I have a problem when i want to try the hardware tests…

pi@raspberrypi:~ $ sudo /usr/share/matrixlabs/matrixio-devices/matrix-init.bash
MATRIX device has not been detected
**** Could not program FPGA
MATRIX device has not been detected

pi@raspberrypi:~ $ sudo /usr/share/matrixlabs/matrixio-devices/fpga_info
INFO: [/dev/spidev0.0] was opened
MATRIX device has not been detected
FPGA IDENTIFY = 4
FPGA VERSION = 10c4c

pi@raspberrypi:~ $ cd /usr/share/matrixlabs/matrixio-devices/
pi@raspberrypi:/usr/share/matrixlabs/matrixio-devices $ sudo ./fpga-program.bash
MATRIX device has not been detected
**** Could not program FPGA

pi@raspberrypi:/usr/share/matrixlabs/matrixio-devices $

I have read that i have to contact the assistance…

That’s why i’m here.
Thanks for your respond.

#2

Hi @domino,

Can you share this to better help you troubleshoot the board?:

  1. What version of Raspberry Pi are you using?
  2. What version of Raspbian are you using? With desktop or Lite version?
  3. Did you do a fresh install of Raspbian before following the Hardware Test guide? If not please can you try this and share results?
  4. Have you done any modification change or solder onto the board?
  5. Would it be possible for you to share front and back photo of your MATRIX Creator board?

Thank you.