First and last second is cut


#1

Hello,

Alexa is running very fine on my Matrix Voice. But the first and the last second of the Alexa answer is
always cut. I switched the debug mode off in the meanwhile, but with no result.

Any idea how to get the complete answer?

Many thanks for your hint
Walter


#2

Heeelllooo,

Is there somebody?

I assumed that this would be a forum of a powerful and highly motivated startup company. But over 20 days with no reaction is very disappointing.

At least, I have expected an answer like: “The implementation of Alexa is not yet perfect; you have to take it with the uncomplete speech as it is”

Marketing and support could always be improved!

Regards
Walter


#3

Hi Walter,

Thank you for your feedback. We apologize for the late response.

Regarding the Alexa problem, I haven’t run into that problem myself before. Alexa is always upgrading so it might be a new issue. I will test the Alexa guide myself and get back to you within the week.

Best,
Samreen