MATRIX device has not been detected Again

Im having the same issue others are finding when setting up the Matrix.

System
Raspberry Pi 4 - 4GB
Latest Rasbian OS
Matrix Creator

I looked through all the threads, tried all the tips:

reinstalled
flashed with Kit
tried RPi 3B

Still nothing. Please help!

@Samreen has anyone found a solution yet? I love the potential of the board!

@SVCipher,

Could you try the following and let me know the output?

sudo xc3sprog -j -c sysfsgpio_creator

Since you have a MATRIX Creator, the command to check your FPGA connection is a bit different than the one you tried above. If your FPGA can be detected, we can go from there into diagnosing why it’s not working when running example code.

Best,
Samreen

@Samreen here is the output. Thanks for helping out.

Hello ,

i have some problems !

@nourlabs,

Welcome to the community! Can you expand on what is happening?

Best,
Samreen

Maybe this needs a new thread so I dont get emails.

By the way… this was never resolved for me… i returned the device in June… and STILL havent received a refund. Newark is horrible to deal with, and Matrix did not return my emails. Caution.

Hello Samreen,

I installed a new image Raspberry (Debian Buster) since I can’t connect my matrix creator .

here are the error messages
Please help!

Capture d’écran 2020-09-04 à 12.33.25

Capture d’écran 2020-09-04 à12.29.57

Capture d’écran 2020-09-04 à 12.27.23

Capture d’écran 2020-09-04 à 17.52.53

@nourlabs,

To confirm, do you have a MATRIX Creator or MATRIX Voice?

Can you send me the output of

sudo xc3sprog -j -c sysfsgpio_creator

Additionally, since it seems you have the MATRIX kernel modules installed, can you send me the output of arecord -l and let me know if recording audio with the following command works?

arecord recording.wav -D hw:MATRIXIOSOUND -f S16_LE -r 16000 -d 5
aplay recording.wav

Please also create a new thread with your outputs so as not to bother the community member above. Thanks!

Best,
Samreen