Matrix voice is recording empty voice

#1

my matrix voice used to work and suddenly it stopped listening to people.
actually it is working and detected however the output is empty.
It is really urgent and I don’t know what happened.
let me know

1 Like
#2

@mirame,

As mentioned in the email, please provide the following so I can get a better sense of your setup:

  • What does your recording script look like?
  • Pi version, OS?
  • Can you send me the output of dpkg -l | grep matrix ?
  • Additionally, are you using a 5V 2.5A power supply?

Best,
Samreen