I just got my Matrix Voice and it took me hours to get it to a semi working point. WHY do you not rather put up a reliable complete image that just requires some tweaks to start your customers off on rather than all the COMPLICATED forum posts and searching one has to find to get it to work!
Better support please for NOOBS as a lot of us bought your product as it looked and sounded rather easy to setup.
What do you intend to do about this. AND NO your documentation does not help as it is for the Matrix Creator which appears to be slightly different!