No jtag chain found OS Buster

Hello Matrix Team,

I recently use my raspberry Pi model 3 and matrix creator again. However the problem is that when i ran this command

xc3sprog -c matrix_voice blob/bscan_spi_s6lx9_ftg256.bit

it gave me the result

XC3SPROG © 2004-2011 xc3sprog project Rev: 774 OS: Linux
Free software: If you contribute nothing, expect nothing!
Feedback on success/failure/enhancement requests:
http://sourceforge.net/mail/?group_id=170565
Check Sourceforge for updates:
http://sourceforge.net/projects/xc3sprog/develop

No JTAG Chain found

I already saw many threads that discuss this problem, but nothing solved my problem yet.

But I found that one of solutions is to use recommended power adapter with spec 5V/2.5A and mine is 5V/2A. Is it really necessary? because when I used my matrix creator on 2018 back then with the same adapter, the matrix device was detected successfully

any solution for this? Thank you and I really appreciate any help