[Solved] Matrix Voice + Snips… me too!

Hello everybody, and sorry for my engish…
My config:
Raspberry pi 3B+, Matrix Voice, Raspbian 9 Stretch. (New install after format).

I had::

sam status:

arecord & aplay (after comment the second line in « sudo nano /etc/modules-load.d/matrix-mics.conf » )




In alsa.conf I had comment pcm lines:

IF I do sam test speaker or microphone, it work perfectly !
BUT, with my assistant:

Sam service log:

This assistant run on another rapberry without problem.(but respeaker-6-mic-array).

I had read all I found on this subject since 2 weeks…
Please, help me.
Thank you for all !

1 Like

Hi @Tengu,

Welcome to the community!

We have been able to replicate this issue, and are currently looking into it. We will update you soon.

Thank you for your patience!

Samreen & Carlos

Hey @Tengu,

We’ve figured it out!

The MATRIX kernel modules were recently updated to change the name of the sound card from “MATRIXIO SOUND” to “MATRIXIO-SOUND” as you will see when you do arecord -l.

Unfortunately, we overlooked that all our Snips guides use the old name of the MATRIX sound card as you can see in your screenshot of /etc/snips.toml.

The fix is just changing the line

mike = “MATRIXIO SOUND: - (hw:1,0)”


mike = “MATRIXIO-SOUND: - (hw:1,0)”

The dash is all it was missing, sigh. Sorry for the inconvenience, and thank you for bringing this to our attention. We will be updating all of our guides!


1 Like

Thank you very much for your answer !
I had found solution after my post, and like an idiot I wrote that on Snips’s Forum and I forgot this post…

I had search during 2 weeks… next time, I will post my question here ! :slight_smile:
Thank you again !