[Solved] No lights on power on

Just installed a new pi3+ and followed your installation guidelines.

However, once I give power to the pi3+ I dont see any lights coming from the matrix voice, as shown in your device installation video

Whats wrong?
Roland

PS: and it doesnt appear the device is working, cant get any recording.

syslog says:
22 21:40:45 pi3plus matrix-init.bash[393]: MATRIX device has not been detected

PPS: did consult your troubleshooting page

pi@pi3plus:~ $ sudo /usr/share/matrixlabs/matrixio-devices/matrix-init.bash
MATRIX device has not been detected
**** Could not program FPGA
MATRIX device has not been detected

Finally, this is the strange behavior

$ sudo cat /sys/kernel/debug/gpio
gpiochip0: GPIOs 0-53, parent: platform/3f200000.gpio, pinctrl-bcm2835:
gpio-18 ( |sysfs ) out hi
gpio-26 ( |sysfs ) out hi
gpio-29 ( |led0 ) out lo

gpiochip2: GPIOs 488-503, parent: spi/spi0.0, matrixio-gpio, can sleep:

gpiochip1: GPIOs 504-511, parent: platform/soc:firmware:expgpio, raspberrypi-exp-gpio, can sleep:
gpio-506 ( |led1 ) out lo

Finally, this is my pinout

pinout
,--------------------------------.
| oooooooooooooooooooo J8 +====
| 1ooooooooooooooooooo P | USB
| Wi ooo +====
| Fi Pi Model 3B+ V1.3 ooE |
| ,----. +====
| |D| |SoC | | USB
| |S| | | +====
| |I| ----' | | |C| +====== | |S| | Net | pwr |HDMI| |I||A| +======-| |--------| |----|V|-------’

Revision : a020d3
SoC : BCM2837
RAM : 1024Mb
Storage : MicroSD
USB ports : 4 (excluding power)
Ethernet ports : 1
Wi-fi : True
Bluetooth : True
Camera ports (CSI) : 1
Display ports (DSI): 1

J8:
3V3 (1) (2) 5V
GPIO2 (3) (4) 5V
GPIO3 (5) (6) GND
GPIO4 (7) (8) GPIO14
GND (9) (10) GPIO15
GPIO17 (11) (12) GPIO18
GPIO27 (13) (14) GND
GPIO22 (15) (16) GPIO23
3V3 (17) (18) GPIO24
GPIO10 (19) (20) GND
GPIO9 (21) (22) GPIO25
GPIO11 (23) (24) GPIO8
GND (25) (26) GPIO7
GPIO0 (27) (28) GPIO1
GPIO5 (29) (30) GND
GPIO6 (31) (32) GPIO12
GPIO13 (33) (34) GND
GPIO19 (35) (36) GPIO16
GPIO26 (37) (38) GPIO20
GND (39) (40) GPIO21

The GPIO extension on th pi3+ was wrongly mounted, stupid.

closed