Where can i find help and fast? also link to a new chat server

i see here is a community but its not very active i have posted 2 items with no response. i have had my board now for 3 weeks and not been able to do anything with it apart from the HAL samples…

i have tried connecting with the board remotely and got noting. i have tried running js samples and noting… im stating to lose my confidence in this product due to the lack of support.

i have created a new chat server here https://discord.gg/25Vnr74